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PEOPLE

PEOPLE ANALYTICS

Employees historically labeled as “knowledge workers” are in fact combining their personal knowledge with their ability to leverage the collective power of their personal network to excel at their job. Research shows the average employee sustains around 130 work relationships at any time. These networks are a key asset for individuals and organizations alike; however, until now these relationships have not been visible or accessible to the organization.

TrustSphere’s People Analytics apply Organizational Network Analytics across enterprise communication and collaboration systems on a real-time basis. Our solution enables Human Resource and Talent Development teams to supply the business with data-driven insights that improve multiple processes and market competitiveness.

Without ever looking at content, TrustSphere analyzes digital interactions across the organization. Proprietary algorithms generate a range of actionable insights that include: identifying and measuring the strength of relationships within the network, quantifying levels of collaboration, pinpointing key influencers and observing network activity and changes in employee engagement.

succession talent management

IDENTIFYING AND DEVELOPING LEADERSHIP TALENT

Our solutions help identify key talent and refine processes such as succession management by introducing new analytics that measures how an employee builds relationship and creates value. Our analytics reveal the strength of employee relationships, the size and reach of their network, as well as their ability to influence, collaborate and lead. This capability enables a more structured, data-driven approach to talent management.

IMPROVING ORGANIZATIONAL COLLABORATION

We enable organizations to consistently measure collaboration based on the real-time activity within the organization. Understand how collaborative individual employees are and then visualize how teams collaborate internally and with other parts of the organization. We help organizations create collaboration benchmarks and see the progression of their collaboration efforts at regular intervals.

DATA-DRIVEN CHANGE MANAGEMENT AND M&A

When organizations undergo M&A’s, we help understand and model what the combined network of the proposed post-merger organization “NewCo” would look like. We assist implementation of post-merger integration using our unique data insights to measure team integration, team collaboration, identify key influential employees, mapping key accounts and visualizing the human capital aspects of the merger, all in real time. We improve an organization’s ability to deliver effective business change and support sustained business transformation by quantifiably identifying the most influential employees who support sustained business transformation.

EFFECTIVE EMPLOYEE TRANSITIONS

Research* shows that it can take up-to five years to replicate a high performing employee’s network. We deliver a structured and data-driven approach to “off-boarding” by providing a real-time list of the outgoing employee’s strongest relationships. In doing so, key relationships, customers and networks are retained and transitioned. New sellers can be productive from day 1 by leveraging the network map of their predecessor. Our clients have reported accelerating incoming employees’ time to productivity by 200% using this solution.

*Source: Professor Rob Cross, University of Virginia

DEMOCRATIZING DATA TO DRIVE HIGH PERFORMANCE

“Data by the people, for the people” might as well be our company motto. We firmly believe that the analytics we create should benefit both the individual employee and the wider organization. From a simple to consume Weekly Relationship Report to our LinksWithin® capability, we constantly strive to keep the employee at the center of our network analytics.

DATA-DRIVEN MEASUREMENT OF DIVERSITY

TrustSphere’s unique view of organizational networks enables organizations to generate powerful insights into employees networks, relationships, influence, and collaboration. This quantified data enables organizations to understand how the networks that different employees build (and are part of) contribute to their career development. The continuous flow of data also enables the ongoing measurement of the impact of diversity programs through network development, mentoring and influence.