LinksWithin enables you to leverage your organization’s combined social network to find the most relevant connections to an external company or individual. By accurately identifying the people within your organization who have an existing relationship with an external party, market-facing teams can work together in a more coordinated and effective way. Whilst social networking sites are great at telling you who might be connected, they are less effective at telling you who has a relationship. LinksWithin distinguishes between mere connections and current relationships in a simple query (or at the touch of a button).
HARNESSING YOUR ORGANIZATION’S SOCIAL NETWORK
When an employee wishes to find the right connection point, LinksWithin performs a real-time search of your organisations social network, which is created and maintained in TrustVault™, TrustSphere’s Relationship Analytics platform. This social network is created by analyzing every interaction within an organization – between internal staff and to external people, building a ‘social graph’. The strength of every relationship is also measured and updated with every new interaction, enabling analytical decisions to be made using purely objective data.
RELATIONSHIPS THAT ALREADY EXIST
Leverage the relationships your organization has already established and invested in.
LinksWithin searches your organization’s social graph for a target individual or organization and then shows you the ten strongest relationships that exist between the target and your internal colleagues. It regresses your organization’s internal social network against the target organization to find the best path to connect.
LinksWithin only shows you whether a colleague has a Strong, Medium or Weak relationship and also whether the relationship is current. No other details are shared. This protects an employee’s individual network. The only detail provided is who you should contact in your organization, for an introduction. Simple yet so powerful.
A MULTI-APPLICATION EMBEDDED CAPABILITY
LinksWithin is a pre-packaged capability which is being rapidly embedded by a multitude of different technology partners. LinksWithin is also available on the TrustSphere Mobile App.
If you think your technology could be improved by embedding the LinksWithin capability, then please get in touch with us.