Communication and collaboration is the lifeblood of an organization. However, core systems such as CRM and other customer and knowledge management systems are often not updated and are incomplete. TrustSphere’s Relationship Analytics solves this simply and efficiently through the power of big data and analytics to surface an organization’s “Collective Social Network”. Our innovative technology uses the meta data from corporate communication and collaboration systems, to generate actionable insights that drive businesses competitiveness, improve employee productivity and customer experience. In short, we can show you HOW work gets done, HOW results are achieved and HOW to improve performance, faster.
LinksWithin in IBM Connections, IBM Connections Mobile and IBM Verse is a powerful intelligence capability that allows individuals to leverage their organization’s combined social network to understand valuable relationships across the organization at the click of a button.
Whilst social networking sites are great at telling you who might be connected to whom, they are less effective at telling you who has a relationship with whom. LinksWithin distinguishes between mere “connections” and business “relationships” by measuring relationship strength.