TrustSphere’s Relationship Analytics technology extracts logs from either IBM Domino or IBM SmartCloud and renders these insights on the IBM Connections platform. It instantly identifies network experts and influencers, allowing a clear understanding of which colleagues have previously dealt with a particular client or prospect, and helps determine the relationship strength and recency between the individuals.

TrustSphere delivers these insights within IBM Connections while ensuring that employee privacy and confidentiality is protected. This enables enterprises to collaborate even more effectively and enhance the user adoption of IBM Connections.

By ‘stack ranking’ employees who have the greatest level of recent, relevant interaction with key contacts, staff will know exactly who to turn to for help – all within Connections.

By integrating social collaboration into the sales process, employees can gain context of the existing relationship and formulate a strategy ahead of time, hence improving the productivity and effectiveness of the sales team.

Saving time, improving decision making, increasing collaboration and leveraging experts appropriate to the situation – IBM Connections combined with TrustSphere will empower the organization’s social business.

The LinksWithin capability can easily be added to the Connections mobile app, allowing mobile workers to easily leverage their organization’s combined social network to find the most relevant connections to an external company or individual, all whilst on the move!

The LinksWithin capability can be added to the mobile app by the Connections administrator simply by adding an Extension from the “Mobile App Management” menu.

Here are some screenshots of the mobile app extension in action