ACCOUNT CONTACT 360
Coordinated and effective communication within a sales team is critical to maintain credibility with a customer or prospect. TrustSphere’s Sales Analytics allows the Relationship Manager to see all interactions with the customer, including those interactions from people without CRM logins. This insight breaks down silos, aligns the organization and allows the customer-facing team to deliver with an exceptional degree of professionalism. The sales team is also aware of all interactions with a customer and thus cannot be blind-sided during calls or meetings.